Understanding mental health insurance benefits


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COLUMBUS – The Ohio Department of Insurance is hosting free, live webinars in February to help consumers and healthcare professionals understand mental health and substance use disorder insurance benefits, director Judith L. French recently announced.

During the webinars, mental health insurance experts will:

—Explain how the department regulates mental health and substance use disorder insurance benefits.

—Help consumers and healthcare professionals determine the benefits in a health plan.

—Provide a tutorial about the mental health and substance use disorder insurance benefits tools and resources on the department’s website, including how to file a complaint and appeal a denied claim.

The webinars that will be available include:

—“Consumer Tips for Understanding Mental Health Insurance Benefits” on Feb. 15, 11:30 a.m. – 12:30 p.m. Register at www.register.gotowebinar.com/register/5136303019119976716.

This live webinar hosted by the Ohio Department of Insurance will explain how the department regulates Mental Health and Substance Use Disorder benefits, help participants figure out what type of Mental Health and Substance Use Disorder benefits are in their health plan, and provide a tutorial so that you can use the Mental Health and Substance Use Disorder Benefits tools and resources on the department’s website including how to file a complaint with the department, as well as how to appeal a denied claim.

—“Understanding Mental Health Insurance Benefits for Healthcare Professionals” on Feb. 24, 12 p.m. – 1 p.m. Register at www.register.gotowebinar.com/register/7412550473848924944.

This live webinar hosted by the Ohio Department of Insurance is geared toward behavioral health providers, billing staff, and other administrative professionals and will explain how the department regulates Mental Health and Substance Use Disorder benefits and provide a tutorial of the department’s Mental Health and Substance Use Disorder Benefits tools and resources on the department’s website including how to file a complaint with the department, as well as how to appeal a denied claim.

Each year, more than two million Ohioans experience a mental health condition. The Ohio Department of Insurance is dedicated to educating Ohioans about the role insurance may play in receiving treatment.

Anyone can contact the Ohio Department of Insurance at 800-686-1526, [email protected], and through www.insurance.ohio.gov with questions and concerns. A mental health and substance use disorder insurance benefits toolkit is available on the website.

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