Healthcare quality professionals at Fayette County Memorial Hospital (FCMH) proudly join the National Association for Healthcare Quality (NAHQ) and those around the country in celebrating Healthcare Quality Week, Oct. 21-27.
The week brings greater recognition for the healthcare quality profession and the contributions and impact these professionals make in the organization. The coaching and education they provide help FCMH exceed national averages in multiple areas, including Core Measures reported to the Centers for Medicare and Medicaid Services (CMS) and those monitored by the Hospital Consumer Assessment of Health Care Providers and Systems (HCAHPS). This is a patient satisfaction survey required by the CMS for all hospitals in the United States.
FCMH excels in the following areas:
* From the time a patient arrives to the time an electrocardiogram (EKG) is done, FCMH meets the national average of seven minutes for heart attacks and chest pain patients.
* For a patients with sepsis, FCMH meets the national average for the delivery of all care required within the first three hours of arrival.
* Year-to-date FCMH has competed a head CT and delivered results to the treating provider within 45 minutes 92 percent of the time. The national average is 72 percent.
* Unplanned overnight stays after an outpatient surgery is consistently at 0 percent.
* In six of the last eight months, patient satisfaction with nurse communication has scored higher than the national average.
“Healthcare Quality Week is a good time to pause and recognize the quality care, attention and excellence our caregivers provide all year long. I am proud of the FCMH staff for the professionalism they bring to our organization and the community”, said Mike Diener, FCMH CEO.
Visit fcmh.org to find out more about the variety of services offered.